Expert CNC Services Across the Midlands
Factories across the Midlands trust us to keep their CNC equipment in peak condition, whether they're facing an unexpected breakdown or planning for future productivity. From urgent call-outs to precision calibration and rebuilds, our team is dedicated to getting your operations back on track, quickly and right first time.
With decades of expertise and a reputation for specialist machine tool repairs, Matrix is the CNC partner for manufacturing businesses across Coventry, Manchester, Sheffield, Bristol, Cardiff, and throughout the Midlands.
CNC Service Contracts
Our CNC service contracts are designed to give peace of mind and optimal machine reliability. Regular maintenance keeps machinery running efficiently, reducing unexpected breakdowns that disrupt production.
- Scheduled preventive servicing for Fanuc, Siemens, and Heidenhain machines.
- Thorough documentation and servicing logs.
- Early detection of wear or potential issues.
- Personalised to suit each machine's workload and environment.
Mechanical & Electrical Fault Finding and Repairs
Matrix CNC understands that every minute of downtime costs money. Our specialists offer a fast response for machine tool repairs, diagnosing mechanical or electrical issues across the Midlands.
- On-site troubleshooting for spindle motors, drives, wiring, and panels.
- Emergency CNC breakdown repair service.
- Swift diagnosis to minimise downtime.
- Multi-brand support: Fanuc, Siemens, Heidenhain.
Geometry Checks & Mechanical Adjustments
Precision matters. Over time, machine tools can drift out of alignment, leading to reduced accuracy and product quality. We perform exacting geometry checks and mechanical adjustments, helping restore your CNC machines to original performance levels.
- Machine alignment and calibration.
- Axis straightness, squareness, and backlash adjustments.
- Laser or dial-based geometry testing.
- Post-adjustment validation including test reports.
Electrical Interfacing & Machine Add-ons
Modern manufacturing demands flexibility. Matrix CNC provides full support for electrical interfacing and machine add-ons, from control upgrades to new system integration.
- Add-ons like 4th axis installations or probing systems.
- Signal and I/O integration across new and legacy equipment.
- Control system retrofits for Fanuc and Siemens.
- All works comply with CE and safety regulations.
Ballbar Accuracy Testing
Our ballbar accuracy testing service is essential for diagnosing circularity, backlash, and mechanical issues affecting contour performance. This diagnostic process provides the transparency and precision needed for predictive maintenance and part quality assurance.
- Dynamic tests for circularity and symmetry errors.
- Backlash and servo performance evaluation.
- Reports for ongoing maintenance planning.
- Supports regular audit and compliance schedules.
Machine Rebuilding & Refurbishment
Breathing new life into worn equipment, Matrix CNC offers a complete machine re-building and refurbishment service. This is ideal for extending the life of valuable assets and modernising controls.
- Full or partial rebuilds (mechanics and electrical systems).
- Ball screw replacement, slideway regrinding.
- Control cabinet and operator panel upgrades.
- Refurbishment to meet the latest production needs.
CNC Machine Installations
A successful machine installation sets the foundation for years of reliable production. Matrix CNC offers full installation support across the Midlands, from initial planning to commissioning and handover.
- New or used machine placement, rigging, and alignment.
- Full mechanical and electrical setup.
- Geometry checks, system power-up, and handover services.
- Operator support and bedding-in assistance.
Spare Parts Support
Production can only continue as long as the parts last. Matrix CNC quickly sources and supplies spare components, including Doosan machine parts, to keep your lines running with minimal delay.
- Genuine and high-quality compatible CNC spare parts.
- Fast sourcing for emergency and planned maintenance.
- Specialist procurement for Doosan spares.
- Stock management assistance for maintenance managers.
Robot to Machine Interfacing
Integrating industrial robots with CNC machines streamlines production and boosts efficiency. Matrix CNC delivers expert robot-to-machine interfacing, ensuring your automation systems and CNC controls communicate flawlessly for smooth, safe, and productive workflow.
- Seamless integration of robots with Fanuc, Siemens, and Heidenhain CNC machines
- Signal and I/O mapping for robotics and machine controls
- Programming support for automated part loading, unloading, and transfer
- Compliance with current safety and operational standards
- Troubleshooting, upgrades, and after-installation support
- Increased production consistency, reduced manual handling, and improved cycle times
Industries We Operate In
Matrix CNC is proud to support manufacturing and engineering sectors across Coventry, Sheffield, Manchester, Swindon, Peterborough, Cardiff, and the wider Midlands area, providing reliable CNC machine repairs.
General Manufacturing
Repairs and maintenance for high‑output factories of all sizes.
Precision Engineering
CNC calibration and geometry for accurate, repeatable production.
Toolmaking
Machine installations and rebuilds for demanding toolroom environments.
Medical Device Production
Ensuring compliance and reliability for regulated sectors.
Oil and Gas
Breakdown repairs and upgrades for robust, heavy-duty applications.
Automotive & Aerospace
Servicing mission critical machine tools and controls for precision parts and assemblies.
We understand each sector's specialised challenges and bring the knowledge and dedication needed to solve them.
Frequently Asked Questions
How to diagnose a CNC fault?
We diagnose CNC faults on-site using advanced tools to assess spindle motors, drives, wiring, and control panels. Our experts quickly identify electrical or mechanical issues across most brands, including Fanuc, Siemens, and Heidenhain.
Do you offer remote CNC diagnostics?
Yes, we provide a remote diagnostic service for certain fault types. We guide on-site teams through initial troubleshooting to support rapid fault resolution and minimise machine downtime.
How quickly can you respond to a breakdown?
We prioritise urgent CNC breakdown repairs and typically offer same or next-day response across the Midlands, including Manchester, Sheffield, Bristol, and Cardiff.
Do you work with all CNC control systems?
We specialise in Fanuc, Siemens, and Heidenhain control systems but support most CNC brands and models with both electrical and mechanical repairs.
What areas do you cover?
Matrix CNC serves the Midlands region from Coventry, extending north to Manchester and Sheffield, and south towards Bristol, Cardiff, Peterborough, and Swindon.
What’s the benefit of a service contract vs ad hoc repair?
A CNC service contract provides scheduled maintenance, early fault detection, reduced breakdown risk, and higher machine reliability, while ad hoc repairs address issues only when they arise.
Do you offer support for older machines?
Absolutely. We offer machine rebuilding, refurbishments, and upgrades—modernising control systems and mechanical elements for older CNC machines to extend their service life.
Keep Your CNC Machines Running with Fast, Expert Support
Enquire about our specialist CNC machine services—fast, reliable and expert support is just a click away. Contact us now on 07856 977419 or 07904 912022, or email service@matrix-cnc.co.uk to keep your operations running smoothly.
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Matrix CNC is registered as a limited company in England and Wales under company number 15407485.
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